Archives: Conduct, practice and risk management

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CLC – AML alert

July/August 2025 | Conduct, practice and risk management

The CLC has issued an AML alert – but as with many property issues, it is useful content for SRA-regulated firms to consider. Their alert is as follows: ‘We have noticed that where a client has informed a practice that they have saved funds for a property purchase over a period of time, some practices …

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LeO – complaints about delays

June 2025 | Conduct, practice and risk management

Practitioners may be somewhat surprised to note LeO’s latest ‘insight’ regarding complaints about third-party delays. LeO states: ‘Almost half of complaints made to the Legal Ombudsman each year are about communication and delay. And one of the most common features in complaints about delay is whether a service provider is responsible for, or could have …

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